Ambulance Services Billing Information

If you have billing inquiries for services provided before October 31st, 2024, please reach out to Change Healthcare at 1-800-226-1012, fax (833) 953-0588 or email emscustomercare@optum.com

Starting on November 1st, 2024, patients may begin receiving bills from Coconut Creek Fire Rescue, which will be processed by our billing partner, Digitech.

If you have questions or need support, please reach out to our billing partner Digitech at:  CoconutCreek@PayAmbulance.com  |  1-844-973-1676

We’re here to help and are happy to assist with any billing inquiries you may have. Thank you for your attention!

Notice of Privacy & Protection

As part of our commitment to your privacy, Coconut Creek Fire Rescue Services is dedicated to safeguarding your confidential healthcare information. This notice outlines how medical information about you may be used and disclosed, as well as how you can access this information. Please read it carefully to understand your rights and the protection of your health information.

To view the full Notice of Privacy Practices and Legal Rights, please visit our official privacy notice page .

Butterfly Capital of the World

© 2025 City of Coconut Creek. All rights reserved. Butterfly and Coconut Creek emblem are registered trademark of the City of Coconut Creek. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.